Frequently Asked Questions

Frequently Asked Questions

A selection of manicure tools, gel colors, and other items used for nail services

Before Your Visit

We are a three-minute walk from Shibuya Station. Even if it is your first visit, we will guide you through the service while checking your desired design direction and the condition of your nails.

If you have a particular finish in mind—from Korean trend nails, translucent glossy jelly nails, and magnetic nails to extensions—please feel free to consult us and bring reference images.

We are open from 9:00 a.m. to midnight, with last appointments at 10:30 p.m. Our regular closing days vary.

Frequently Asked Questions (FAQ)

We have compiled answers to common questions before your visit. If you have any other questions, please feel free to contact us.

Reservations

QCan I make a reservation on the same day?

Yes, same-day reservations are welcome. We can accommodate you depending on availability, so please feel free to contact us. Online reservations are accepted 24 hours a day.

QCan I visit without a reservation?

Our salon operates by appointment only. We recommend making a reservation in advance.

QWhat should I do if I think I will be late?

If you will be late for your appointment, please contact us as soon as possible. Depending on the length of the delay, we may need to modify the services provided.

QIs there a cancellation fee?

If you repeatedly cancel without notice or cancel at the last minute, we may decline future reservations. If your plans change, please contact us as early as possible.

Nail Services

QThis is my first time at a nail salon. Which menu should I choose?

There is no need to worry. We will recommend the best menu for your desired design and budget. You can also select “Menu Consultation” when making your reservation.

QCan I bring in a custom design?

Yes, you can. If you bring a reference image, we will recreate it as closely as possible. Depending on the availability of embellishments and the design details, we may ask to make some adjustments.

QCan you do wanghong or Korean-style nails?

Yes. Our salon specializes in Korean-style and wanghong nails, and we offer a wide selection of on-trend designs.

QDo you offer nail extensions?

Yes, we do. Even if you have concerns about the length or shape of your natural nails, we can suggest a natural, beautifully balanced shape.

About Para Gel and Fill-Ins

QWhat is Para Gel?

Para Gel is a gel nail system that can be applied without filing down the natural nail. It is recommended for anyone who wants to enjoy nail services while minimizing stress on their natural nails.

QDo you offer fill-in services?

Yes, we do. Since we leave one layer of base gel in place when replacing the color, fill-in helps reduce damage to your natural nails.

QHow long do the nails last?

While results vary from person to person, nails generally stay looking beautiful for around 3 to 4 weeks. The duration depends on your daily activities and the condition of your natural nails.

About removal

QCan you remove gel nails applied at another salon?

Yes, we can. Please check the coupon details at the time of booking for information about whether removal is included and any applicable conditions.

QWhat should I do if I want to take a break from getting my nails done?

After gel removal, we can provide nail care so you can take a break while keeping your natural nails healthy.

About payment

QDo you accept credit cards?

Yes. We accept major credit cards, including Visa, Mastercard, JCB, and American Express.

QDo you accept electronic payments?

We accept a variety of payment methods. Please ask for details when you visit the salon.

About the salon facilities

QCan I bring my child with me?

Yes, children are welcome at the salon. Please feel free to visit us.

QCan men use your services?

Yes. We warmly welcome male clients as well.

QWhat are your business hours?

We are open from 9:00 a.m. to midnight, with the last appointment accepted at 10:30 p.m. We are also available for appointments after work.

QHow do I get to the salon?

We are about a 3-minute walk from the Hachiko Exit of JR Shibuya Station and about a 2-minute walk from Subway Exit B1. Our location near Shibuya Station makes us easy to access.

Make a Reservation or Ask a Question

We are happy to answer questions about our designs and menus. We are open from 9:00 a.m. to midnight, with last appointments at 10:30 p.m.

We look forward to welcoming you just a three-minute walk from Shibuya Station, at 〒150-0041 東京都渋谷区神南1丁目11 ダイネス壱番館渋谷508号.

Contact Us 090-7725-8677

Call Us090-7725-8677Contact UsContact Us for Questions or Reservations